CANCELLATION & REFUND POLICY
TREX Event Policies:
The following policies and conditions apply to all TREX events, both online and in person. As a condition of registration, you will be
required to acknowledge and accept the TREX policies and conditions contained herein. TREX has established a confidential
reporting system for all TREX event participants to raise concerns about possible unethical or inappropriate behavior within our
community. When at an TREX event, you may contact any TREX staff with concerns. If you feel that you are in immediate danger,
please dial the local emergency number for police intervention.
Registration, payment & cancellation policies
1.1. The Organizer of the Physical/Virtual Event outlined above (Event Details) shall prepare and hold the Summit on the outlined
above date.
2. Form of Participation. Rights and Obligations of the Participant
2.1. Participant is obligated to pay participation fee chosen above.
2.2. The cost of transfer to the place of the event and the accommodation is not included in the cost.
2.3. The Participant shall pay the Organizer 100% of the participation fee within five business days of the proforma invoice date.
3. Summit Cancellation
3.1. Cancellations must be received in writing no less than 3 weeks prior to the start of the conference; a full credit voucher
towards a future TREX Event conference / Summit will be issued.
3.2. Any cancellation received less than 3 weeks prior to the start of the event shall be deemed to be a breach of this contract by
the client, and accordingly, no credit will be given and the full fee is payable.
3.3. If for any reason the conference has been amended, cancelled or postponed, TREX Event reserves the right to transfer this
booking in a form of a credit voucher, to another conference organized by TREX Event, to be held in the following twelve months.
3.4. TREX Event will not be responsible for covering airfare, hotel or other costs incurred by registrants, in the event that TREX
Event cancels or postpones the event in line with the above timelines
4. Force Majeure
4.1. In case of force majeure the Organizer is relieved of all obligations
4.2. Force Majeure includes any circumstances beyond the will of the Organizers
5. Term of the Agreement and Order of Termination
5.1. The Agreement has been executed in two original copies in English language, one copy for each Party. Both copies are equally
valid.
Terms of Services:
The Organizer has an obligation to use all reasonable fair and just means to achieve the desired result. The Organizer undertakes
to do his best to communicate to all stakeholders as expeditiously as possible, the list of participants expected at the event. The
Organizer retains the right to change the program of the event. The Organizer shall inform the Sponsors, Guests of such a
circumstance as early as possible. The Organizer shall inform the Guest of the type of equipment available for the meetings, and of
the sales aids. The Organizer retains the right to change the venue/platform of the meeting and/or to cancel the event by written
notification to the Guest.
n addition, you should note that we collect and store sensitive financial information, including your bank account details for those
Customers who elect to pay us via wire transfer and credit card number, expiration date, and billing details for those Customers
who pay us via credit card.
Customer End-User Information. In order to provide the Services to Customer End Users, we collect such Customer End User’s
name, email address, phone number, and referring Web site, if appropriate. In addition, Customers may request certain other
specific personally-identifiable information and sensitive information from their Customer End-Users in the form of question
responses while using the Services. Customer End-Users are responsible for determining what information to provide. In the event
such information is provided, Customer End-Users agree and acknowledge that TREX Event cannot and shall not be held liable for
the use, disclosure, sale, or other dissemination of such data by Customer and other Customer End-Users who may view or
otherwise have the ability to access such data.
Automated Information. TREX Event automatically receives and records information from each User’s browser or your mobile
device when you visit the Web site or use certain other Services, such as your IP address in an anonymized fashion or unique
device identifier, cookies and data about which pages you visit in order to allow us to operate and provide the Services, and data
about the type of device you use to connect to our Services and/or Web site. This information is stored in log files and is collected
automatically. We may combine this information from your browser or your mobile device with other information that we or our
partners collect about you, including across devices. This information is used to prevent fraud and to keep the Services secure, to
analyze and understand how the Services work for members and visitors, and to provide advertising, including across your
devices, and a more personalized experience for members and visitors. We may also automatically collect device-specific
information when you install, access, or use our Services. This information may include information such as the hardware model,
operating system information, app version, app usage and debugging information, browser information, IP address, and device
identifiers.
Location Information:We may collect information about your use of the Services for advertising, analytics, to serve content and to
protect the Services, including your IP address, browser information (including referrers), device information (such as iOS IDFA,
IDFV for limited non-advertising purposes, Android AAID, and, when enabled by you, location information provided by your
device). We may obtain location information you provide in your profile or your IP address. With your consent, we may also
determine location by using other information from your device, such as general location information from GPS or information
about wireless networks or cell towers near your mobile device. We may use and store information about your location to provide
features and to improve and customize the Services, for example, for TREX Event’s internal analytics and performance monitoring;
localization, regional requirements, and policies for the Services; for local content, search results, and recommendations; for
mapping services; and (using non-precise location information) marketing. If you have consented to share your precise device
location details but would no longer like to continue sharing that information with us, you may revoke your consent to the sharing
of that information through the settings on your mobile device. Certain non-precise location services, such as for security and
localized policies based on your IP address or submitted address, are critical for the site to function. We will only share your geo.
location details with third parties (like our mapping, payments, or, to the extent applicable, advertising providers) in order to
provide you with the Services.
Analytics Information: We use data analytics to ensure site functionality and improve the Services. We do not link the information
we store within the analytics software to any personally identifiable information that you submit.
Feel free to write to enm@trexevent.com for any other clarification or dispute.